Marilyn Harris
Senior Curriculum Manager – English
‘I know how you feel’: Monitoring and addressing students’ feelings to try and improve their learning experience.
Background:
· Research has suggested that emotional intelligence is important to a learner’s success
· My experience has been that students can hide their anxieties and consequently not feel comfortable in the classroom
Key Actions:
· Formally give students the opportunity to discuss what will make them comfortable on the course
· Give regular and varied opportunities for students to anonymously state how they feel
Key Findings:
· Students responded positively to early consultation about course delivery
· Students progressively felt happier and more confident as their anxieties were dealt with
· Students felt it was important for teachers to address their feelings
· Anonymity was vital as students sometimes revealed unsuspected feelings and anxieties
· Discovering how students felt lead to better adapted teaching
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